Robert B. (Rob) Carter, is Executive Vice President - FedEx Information Services & Chief Information Officer at FedEx Corporation. FedEx Corporation, with revenue of $33 Billion provides the transportation industry's broadest range of services. Professional Awards Include:
* CIO Magazine Hall of Fame (2007) * Information Week Chief of the Year Award (2000, 2001, 2005) * Network World's 25 Most Powerful People in Networking (2001, 2005) * CIO Magazine 100 Award (2000, 2001, 2002, 2003, 2004) * ComputerWorld Premier 100 (2000, 2001, 2002, 2003, 2004) * InfoWorld Chief Technology Officer of the Year (2000)
Speaker - Rob Carter, EVP, FedEx Information Services & CIO, Fedex Corporation
Robert B. (Rob) Carter, is Executive Vice President ? FedEx Information Services & Chief Information Officer at FedEx Corporation. FedEx Corporation, with revenue of $33 Billion provides the transportation industry?s broadest range of services. Carter is responsible for the corporations? key applications and technology infrastructure. FedEx applications, advanced networks and data centers provide around-the-clock and around-the-globe support for the information intensive transportation, logistics and business related product offerings of FedEx Corporation. Carter is also responsible for Customer Service, Billing and Revenue Operations. Fedex call centers are one of the premier customer service organizations in the world and provide instant access to the great people and technology that support Fedex customers worldwide. Carter joined FedEx in 1993 and has nearly 30 years of systems development and implementation experience utilizing a wide variety of technology. Carter earned his bachelor's degree in Computer and Information Sciences from the University of Florida and his MBA from the University of South Florida. Professional Awards Include: ? CIO Magazine Hall of Fame (2007) ? Information Week Chief of the Year Award (2000, 2001, 2005) ? Network World?s 25 Most Powerful People in Networking (2001, 2005) ? CIO Magazine 100 Award (2000, 2001, 2002, 2003, 2004) ? ComputerWorld Premier 100 (2000, 2001, 2002, 2003, 2004) ? InfoWorld Chief Technology Officer of the Year (2000) Mr. Carter serves as a member of the Saks, Inc. Board of Directors, First Horizon National Corporation Board of Directors, and the University of Florida Foundation Board of Trustees.
Sean and Don will brief the technical and cultural changes underway at the CIA and across the Intelligence Community involving the adoption of Enterprise 2.0 tools including Intellipedia, blogs, and social tagging. These tools are being used to improve information sharing by moving information out of traditional channels and onto platforms.
Don Burke is a leading proponent of the Enterprise 2.0 ethos within the Intelligence Community and is currently the "Intellipedia Doyen", which is a role he has held since the spring of 2006. In this role he is partnered with other early adopters in an effort to demonstrate the value of social software tools, educate the Community on how to use these tools, and advocate for improvements to the environment with the goal of improving our ability to capture our knowledge and expertise. Mr. Burke is currently employed by the CIA's Directorate of Science and Technology and has a diverse 19+ year background in the Federal Government working a wide range of technical and analytical issues including collection, technical analysis, congressionally directed actions, direct support to operations, project management, advanced visualization technologies, software development, budgeting, and management. Mr. Burke was quoted extensively in the October 2007 SIGNAL magazine article "Intellipedia Seeks Ultimate Information Sharing".
Speaker - Sean Dennehy, Intellipedia Evangelist, CIA
Sean Dennehy has more than 15 years of experience in various elements of the US Intelligence Community, including the CIA's Directorate of Intelligence, DIA's Joint Staff Intelligence, and supporting US Air Force operations. As the pilot customer for Intellipedia, he has become a leading change agent for incorporating Enterprise 2.0 solutions into the Intelligence Community's business practices. He has developed an innovative "sabbatical" program that introduces Intelligence Community officers to the numerous web 2.0 applications that are being deployed on multiple intelligence networks. The focus of his efforts is encouraging a viral adoption where officers replace existing processes to take advantage of network effects encountered when individuals move projects out of "channels" and onto "platforms". His actions are based on the National Intelligence Strategy's six main characteristics: results-focused, collaborative, bold, future-oriented, self-evaluating, and innovative. Together with a small cadre of early adopters, Mr. Dennehy is helping to break down stovepipes to allow intelligence professionals to truly act as a "community".
Rishi joined Google in 2006 as product manager for Google Apps, Google's online suite of communication and collaboration tools. In this capacity, Rishi is responsible for expanding functionality of the Google Apps platform and driving success in the small business and self-service markets. Prior to joining Google, Rishi worked as a consultant at strategy consulting firm Bain & Company.
Rishi holds degrees in computer science and business administration from the University of California, Berkeley, as well as an MBA with an emphasis in entrepreneurship and technology from Stanford University.
Speaker - Rishi Chandra, Product Manager, Google Enterprise
Rishi joined Google in 2006 as product manager for Google Apps, Google's online suite of communication and collaboration tools. In this capacity, Rishi is responsible for expanding functionality of the Google Apps platform and driving success in the small business and self-service markets. Prior to joining Google, Rishi worked as a consultant at strategy consulting firm Bain & Company. Rishi holds degrees in computer science and business administration from the University of California, Berkeley, as well as an MBA with an emphasis in entrepreneurship and technology from Stanford University.
Ross Mayfield is the Chairman, President and co-founder of Socialtext, the first wiki company and leading provider of Enterprise 2.0 solutions. A noted blogger and industry expert, he is a serial and social entrepreneur. Mayfield has grown Socialtext to over 4,000 customers and served as CEO from 2002-2007. Socialtext is backed by Draper Fisher Jurvetson, SAP Ventures, Intel Capital and Omidyar Network and prominent Silicon Valley angels. Previously, Mayfield served as VP of Marketing for a Fujitsu spinout and CEO of an enterprise risk management software company. Mayfield co-founded and served as president of RateXchange (AMEX:RTX), the leading B2B commodity exchange for telecom. Mayfield served as the marketing director of the largest privately held telecommunications group in Eastern Europe and was the internal lead manager of their Initial Public Offering. He also founded an ISP, a web-design company, and has served on a number of Advisory Boards of high tech startups. Mayfield is a former advisor to the Office of the President of Estonia and began his career in the non-profit sector. He holds a B.A. in Political Science from the University of California at Los Angeles and completed the Management Development for Entrepreneurs (MDE) program of the Anderson School of Business. He resides in his hometown of Palo Alto with his wife and two children.
Enterprise 2.0 will revolutionize the way we get our jobs done. But, to do this requires an understanding of people, politics, and business practices. Oracle's contribution to Enterprise 2.0 is multi-faceted; Mark will describe how community-aware enterprise systems should evolve, how existing business processes can exploit natural collaboration, and offer some advice to ensure privacy and governance.
Mark Woollen is Vice President of CRM product strategy for Oracle where he is responsible for driving the market requirements and business strategy for Oracle CRM applications. He brings more than 15 years of sales, marketing, and development experience to his role with the company. Prior to Oracle, Mr. Woollen was Vice President of products for InQuira Corp. where he guided company strategy and product development for customer self service and the contact center market. Previously, he spent seven years with Siebel Systems where he was Group Director responsible for Siebel?s service, call center, and web self service products. Mr. Woollen earned his bachelor's degree in Chemistry from Occidental College.
Pete serves as eBusiness Director for Employees and Corporate Services, coordinates Employee Enablement across the company and establishes "Enterprise 2.0" business strategies. He and his teams aspire to change the way Wachovia works. He is currently an executive sponsor for Wachovia's Enterprise Employee Portal, the company's new intranet platform designed to drive internal social networking and collaboration capabilities. As part of the project's rollout, Pete and two colleagues are authoring the company's first-ever employee blogs. In addition, Pete and his team have developed and tested Wiki technology, such as the online encyclopedia of all things Wachovia.
Speaker - Pete Fields, Senior Vice President, eCommerce Division, Wachovia
Pete serves as eBusiness Director for Employees and Corporate Services, coordinates Employee Enablement across the company and establishes "Enterprise 2.0" business strategies. He and his teams aspire to change the way Wachovia works. He is currently an executive sponsor for Wachovia?s Enterprise Employee Portal, the company?s new intranet platform designed to drive internal social networking and collaboration capabilities. As part of the project?s rollout, Pete and two colleagues are authoring the company?s first-ever employee blogs. In addition, Pete and his team have developed and tested Wiki technology, such as the online encyclopedia of all things Wachovia. Pete joined Wachovia a decade ago, as the company was building its eCommerce division, and has served in a wide range of eCommerce-related roles. Before joining Wachovia, Pete had a career in media and initiated a new Electronic Services division for Landmark Communications in the early 1990s. In that role, Pete lead the initiative that resulted in the third active Web presence for a daily newspaper in North America and the third live Webcast of a sporting event, for the ACC Men's Basketball Tournament. He earned a BA in Journalism from UNC-Chapel Hill and an MBA from UNC-Greensboro. Wachovia is the nation?s fourth largest bank, with 13 million households and businesses, 13.4 million online product and service enrollments and 4.5 million active online banking customers. The company has been rated #1 in Customer Satisfaction in the ACSI survey for six consecutive years.
Though often discussed and debated, there has never been an extensive market study on the Enterprise 2.0 Market - until now.
Join Carl Frappaolo and Dan Keldsen of AIIM Market Intelligence, as they provide highlights on the first in-depth Enterprise 2.0 market study, including the results of a survey completed by over 400 Enterprise 2.0 users and evaluators.
Are Boomers sabotaging Enterprise 2.0? What makes for Enterprise 2.0 success? How are Enterprise 2.0 initiatives justified? Our findings flipped some of the "accepted wisdom" on its ear...
Speaker - Carl Frappaolo, Book Author and Vice President, Market Intelligence, AIIM
With over 25 years experience working with a broad array of business solutions including knowledge and content management, portals, search engines, document management, workflow, BPM, records management, imaging, intranets and electronic document databases, Mr. Frappaolo is well versed in the practical business and technical aspects of implementing large scale e-applications. Valued for his technical, practical and market expertise, he has consulted with a variety of organizations spanning multiple industries. Prior to joining AIIM, Mr. Frappaolo founded Delphi Group, where he led the firm's consulting and market research practice for nearly 20 years. He is the creator of several methodologies designed to address the needs of knowledge management, content management, business process management and portal design. Mr. Frappaolo has published 4 books and over 300 studies, articles and whitepapers, and has lectured to audiences around the world.
Speaker - Dan Keldsen, Director, Market Intelligence, AIIM
This session will cover what Pfizer is doing with Enterprise 2.0 technologies. In particular we shall focus on the story of how this came about inside Pfizer and the eventual management buy in, incorporating the role played by our internal Discussion Group about the World Wide Web (DIGWWW) blog and the now famous "Meet Charlie" slide deck.
Speaker - Simon Revell, Manager of Enterprise 2.0 Technology Development, Pfizer Ltd
Simon is 'Manager of enterprise2.0 technology development' at Pfizer, the global pharmaceutical company. In this role he has the remit to explore the potential for using web2.0 inspired technologies and approaches for internal use within the company. Simon has responsibility for the Pfizer-wide wiki, 'Pfizerpedia', as well as development of standards and guidelines around the use of blogging for internal communication and collaboration purposes, and implementation of RSS within the company. He is involved in a number of projects designed to apply enterprise2.0 technologies within specific business lines and functions, and is involved in exploring and evaluating the next wave of enterprise2.0 products inspired by the success of web-based services such as del.icio.us and Facebook. Early in 2006 Simon started the Discussion Group about the World Wide Web (DIGWWW), a Pfizer internal community of practice that was interested in how the technology that supports collaboration on the World Wide Web could be used to create collaborative environments within Pfizer. It began in the UK, under Simon's leadership, and has since grown into a global activity with enthusiastic participants at all Pfizer R & D sites and across all lines. Simon's vision is one whereby the company's information and knowledge will be unlocked through easy-to-use enterprise2.0 systems. Simon has been in the IT industry for 15 years, starting as a software developer and later graduating to being a Technical Team Leader and Project Manager. He is based in the UK.
This session offers a compelling review of the actual enterprise 2.0 systems used at Sony Computer Entertainment's World Wide Studios (SCE-WWS). The speaker will demonstrate SHIP, their collaboration portal at SCE-WWS and discuss the company's Enterprise 2.0 architecture. This informative talk explains the requirements for a real-world, large enterprise that drove their Enterprise 2.0 strategy, and discusses the history of the project and how the company has been organized around it. The speaker will focus on what criteria drove vendor selection and what the company did to make it work after selection.
Speaker - Ned Lerner, Director of Tools and Technology, Sony Computer Entertainment
Ned is Director of Tools & Technology for Sony Computer Entertainment?s World Wide Studios, where he manages engineering teams working on Enterprise 2.0 collaboration technologies and product portfolio management, audio systems, OS components, content creation tools, programmer tools and more. Prior to SCEA Ned was CTO of EA?s Maxis division, where he worked on Sims 2. Ned was the author of Chuck Yeager?s Advanced Flight Simulator (PC, Apple 2, C64, Mac), a #1 Electronic Arts game, and then Chuck Yeager #2. After these he led the development of F22 interceptor, a best selling 3D Sega Genesis game, and Car & Driver, the first game with texture mapping and the first 3D system licensed to EA. Next he co-founded Looking Glass Technology where he ran product development, producing some of his favorite games, Ultima Underworld 2, System Shock, Flight Unlimited, Madden ?93 (Genesis), Access?s Links Pro (Mac), and more. After that he founded Multitude, the makers of FireTalk, an early Skype-like service, and FireTeam, the first game built around a voice headset. Ned has been featured on the cover of the Red Herring magazine; named entrepreneur of the year, filed 19 patents, won many industry awards, and sits on the technical advisory board of several Web 2.0 companies.
You have heard the vision of how Enterprise 2.0 is going to transform the way we work, the way we access and share information and the way we communicate and collaborate in the social enterprise. But how is this grand vision playing out in the real world? Led by Harvard Business School's Andrew McAfee (who coined the term), representatives from forward-thinking enterprises across diverse industries will discuss the true state of Enterprise 2.0 - what's working, what's not and what's next.
Moderator - Andrew McAfee, Associate Professor, Harvard Business School
Andrew McAfee joined the faculty of the Technology and Operations Management Unit at Harvard Business School in 1998. His research investigates how managers can most effectively select, implement, and use Information Technology (IT) to achieve business goals. He was the recipient of a US Department of Energy Integrated Manufacturing Fellowship for his doctoral research, which focused on the performance impact of enterprise information technologies such as SAP?s R/3. His current research is an exploration of how Web 2.0 technologies can be used within the enterprise.
Don Burke is a leading proponent of the Enterprise 2.0 ethos within the Intelligence Community and is currently the "Intellipedia Doyen", which is a role he has held since the spring of 2006. In this role he is partnered with other early adopters in an effort to demonstrate the value of social software tools, educate the Community on how to use these tools, and advocate for improvements to the environment with the goal of improving our ability to capture our knowledge and expertise. Mr. Burke is currently employed by the CIA's Directorate of Science and Technology and has a diverse 19+ year background in the Federal Government working a wide range of technical and analytical issues including collection, technical analysis, congressionally directed actions, direct support to operations, project management, advanced visualization technologies, software development, budgeting, and management. Mr. Burke was quoted extensively in the October 2007 SIGNAL magazine article "Intellipedia Seeks Ultimate Information Sharing".
Speaker - Ned Lerner, Director of Tools and Technology, Sony Computer Entertainment
Ned is Director of Tools & Technology for Sony Computer Entertainment?s World Wide Studios, where he manages engineering teams working on Enterprise 2.0 collaboration technologies and product portfolio management, audio systems, OS components, content creation tools, programmer tools and more. Prior to SCEA Ned was CTO of EA?s Maxis division, where he worked on Sims 2. Ned was the author of Chuck Yeager?s Advanced Flight Simulator (PC, Apple 2, C64, Mac), a #1 Electronic Arts game, and then Chuck Yeager #2. After these he led the development of F22 interceptor, a best selling 3D Sega Genesis game, and Car & Driver, the first game with texture mapping and the first 3D system licensed to EA. Next he co-founded Looking Glass Technology where he ran product development, producing some of his favorite games, Ultima Underworld 2, System Shock, Flight Unlimited, Madden ?93 (Genesis), Access?s Links Pro (Mac), and more. After that he founded Multitude, the makers of FireTalk, an early Skype-like service, and FireTeam, the first game built around a voice headset. Ned has been featured on the cover of the Red Herring magazine; named entrepreneur of the year, filed 19 patents, won many industry awards, and sits on the technical advisory board of several Web 2.0 companies.
Speaker - Pete Fields, Senior Vice President, eCommerce Division, Wachovia
Pete serves as eBusiness Director for Employees and Corporate Services, coordinates Employee Enablement across the company and establishes "Enterprise 2.0" business strategies. He and his teams aspire to change the way Wachovia works. He is currently an executive sponsor for Wachovia?s Enterprise Employee Portal, the company?s new intranet platform designed to drive internal social networking and collaboration capabilities. As part of the project?s rollout, Pete and two colleagues are authoring the company?s first-ever employee blogs. In addition, Pete and his team have developed and tested Wiki technology, such as the online encyclopedia of all things Wachovia. Pete joined Wachovia a decade ago, as the company was building its eCommerce division, and has served in a wide range of eCommerce-related roles. Before joining Wachovia, Pete had a career in media and initiated a new Electronic Services division for Landmark Communications in the early 1990s. In that role, Pete lead the initiative that resulted in the third active Web presence for a daily newspaper in North America and the third live Webcast of a sporting event, for the ACC Men's Basketball Tournament. He earned a BA in Journalism from UNC-Chapel Hill and an MBA from UNC-Greensboro. Wachovia is the nation?s fourth largest bank, with 13 million households and businesses, 13.4 million online product and service enrollments and 4.5 million active online banking customers. The company has been rated #1 in Customer Satisfaction in the ACSI survey for six consecutive years.
Speaker - Sean Dennehy, Intellipedia Evangelist, CIA
Sean Dennehy has more than 15 years of experience in various elements of the US Intelligence Community, including the CIA's Directorate of Intelligence, DIA's Joint Staff Intelligence, and supporting US Air Force operations. As the pilot customer for Intellipedia, he has become a leading change agent for incorporating Enterprise 2.0 solutions into the Intelligence Community's business practices. He has developed an innovative "sabbatical" program that introduces Intelligence Community officers to the numerous web 2.0 applications that are being deployed on multiple intelligence networks. The focus of his efforts is encouraging a viral adoption where officers replace existing processes to take advantage of network effects encountered when individuals move projects out of "channels" and onto "platforms". His actions are based on the National Intelligence Strategy's six main characteristics: results-focused, collaborative, bold, future-oriented, self-evaluating, and innovative. Together with a small cadre of early adopters, Mr. Dennehy is helping to break down stovepipes to allow intelligence professionals to truly act as a "community".
Speaker - Simon Revell, Manager of Enterprise 2.0 Technology Development, Pfizer Ltd
Simon is 'Manager of enterprise2.0 technology development' at Pfizer, the global pharmaceutical company. In this role he has the remit to explore the potential for using web2.0 inspired technologies and approaches for internal use within the company. Simon has responsibility for the Pfizer-wide wiki, 'Pfizerpedia', as well as development of standards and guidelines around the use of blogging for internal communication and collaboration purposes, and implementation of RSS within the company. He is involved in a number of projects designed to apply enterprise2.0 technologies within specific business lines and functions, and is involved in exploring and evaluating the next wave of enterprise2.0 products inspired by the success of web-based services such as del.icio.us and Facebook. Early in 2006 Simon started the Discussion Group about the World Wide Web (DIGWWW), a Pfizer internal community of practice that was interested in how the technology that supports collaboration on the World Wide Web could be used to create collaborative environments within Pfizer. It began in the UK, under Simon's leadership, and has since grown into a global activity with enthusiastic participants at all Pfizer R & D sites and across all lines. Simon's vision is one whereby the company's information and knowledge will be unlocked through easy-to-use enterprise2.0 systems. Simon has been in the IT industry for 15 years, starting as a software developer and later graduating to being a Technical Team Leader and Project Manager. He is based in the UK.
The 2008 Enterprise 2.0 Launch Pad is an opportunity for developers of new products to compete for a chance to present to the Enterprise 2.0 community, and for one of four finalists to named Launch Pad winner. Starting in the weeks prior to the show, companies will be given the chance to post videos of their planned or existing product, and we will harness the collective intelligence of the greater Enterprise 2.0 community to select the most interesting, desired, wild, crazy, or cool tools and technologies out there. In a weekly sequence, we will downselect to 8, and then 4 candidates. These four will compete as finalists on the main stage of the Enterprise 2.0 Conference, which will again be judged by those present.
Stowe Boyd is best known these days for his writing and thinking at /Message. He is obsessed with social tools, and their impact on business, media, and society. He coined the term "social tools" in 1999, the same year he started blogging, and hasn?t looked back since. His work is principally oriented toward the theory and practice of social web application design and development, as well as related product strategy (like the activities formerly known as marketing).
“Web 2.0 technologies represent a fundamentally new way to connect with customers and prospects and harness the collaborative power of employees.” —Forrester
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