This track digs into the technologies necessary to power and enable the next generation. Session topics cover: Software as a Service, Integration, Architecting for Presence, Implementing Unified Communications, Identity Management, Mobility, Compliance, Security, and more.
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Delivering a communication channel that enables people to subscribe to the information they need, includes filtering and alerting mechanisms to notify people of important changes, and provides access points across multiple application contexts, is an incredibly powerful solution. Deployment of feed syndication platforms to manage proliferation of RSS feeds can improve worker productivity, drive business performance and aid in community-building efforts across people with common information interests. In this panel, senior strategists from leading enterprise RSS vendors share their perspectives on market trends and customer case studies across different industries.
Moderator - Mike Gotta, Principal Analyst, Burton Group
Mr. Gotta has over 25 years of experience in the IT industry. His research agenda covers strategies related to collaboration, social software and community-building within large enterprises. Mr. Gotta has over 10 years of experience as an industry analyst advising Global 2000 organizations on governance and best practices related to business productivity and knowledge management strategies. He is a frequent speaker at industry events and is a recognized expert in the field having published hundreds of articles related to collaboration, social software, and knowledge management. He is a former Senior Vice President & Principal Analyst at META Group and an avid blogger (http://mikeg.typepad.com).
Brian Kellner is responsible for overall product management and the consumer business segment of NewsGator. Brian has held product or development management positions for over a dozen years. Most recently he was Vice President of Enterprise Products for Webroot Software. Brian holds a B.S. in Aerospace Engineering from the Massachusetts Institute of Technology and an M.S. in Management from Colorado Tech.
Speaker - Ron Rasmussen, CTO and VP Development, KnowNow
Speaker - Scott Niesen, Director of Marketing, Attensa
Video conferencing is getting plenty of buzz these days, but every new and improved solution, while valuable each in its own right, add to the confusion of designing a scalable, cost-effective video conferencing system. Some vendors, such as Cisco and HP, are setting their sights on telepresence - a truly immersive visual experience that comes with a hefty price tag and the need for significant services. Other vendors are focused PC-desktop video, which may not look and sound perfect, but which is easily accessible from anywhere, anytime, and by anyone. In between are high- and standard-definition room based systems of various shapes and sizes. How is an IT manager to choose? This session will highlight the pros and cons of today's videoconferencing choices and help you make the right decision for your organization.
Moderator - Melanie Turek, Principal Analyst, Frost & Sullivan
Melanie Turek is a Principal Analyst at Frost & Sullivan. She is a renowned expert in real-time communications, collaboration and content-management technologies, which she has been covering for more than 10 years. Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading industry events, including VoiceCon, Interop and CMP Media's Collaborative Technologies Conference, for which she serves as an advisory board member and track chair. She can be reached at melanie.turek@frost.com.
Join moderator Sandy Kemsley and a panel of girl uber-geeks in a fast-paced discussion on the role of Mash-ups in the Enterprise. Mash-ups have the potential to turn content on its head and repurpose it in quick grabs inside and outside of the enterprise. The panel will discuss the challenges and opportunities with integration, as well as the territorial/cultural barriers that stand to thwart utilization of this most powerful Enterprise 2.0 tool.
Moderator - Sandy Kemsley, Industry analyst/blogger, Column 2
Sandy Kemsley is an independent analyst, architect and blogger, specializing in business process management, enterprise architecture and business intelligence. In addition to her technical background, she has significant knowledge about business operations and is often involved in end-customer projects from business requirements and analysis through technology design and deployment. During her career of more than 20 years, she has started and run successful product and service companies, including a desktop workflow and document management product company from 1988-90, and a 40-person services firm specializing in BPM and e-commerce from 1990-2000. During 2000-2001, she worked for FileNet (now IBM) as Director of eBusiness Evangelism during the launch of their eProcess BPM product, and was a featured speaker on BPM and its impact on business at conferences and customer sites in 14 countries during that time. Since 2002, Kemsley has returned to private practice as a BPM analyst and architect, performing engagements for financial services end-user organizations and BPM vendors across North America, and writes the popular "Column 2" blog on ebizQ at www.column2.com. She also creates and delivers BPM and related training courses. Her company is Kemsley Design Ltd. and you can reach her at sandy (at) kemsleydesign.com. She holds a B.A.Sc. in Systems Design Engineering from the University of Waterloo.
Speaker - Charlotte Goldsberry, Vice President, New Markets, Denodo Technologies
Speaker - Kelly Shaw, Strategic Technologist, Serena Software
Dr. Shaw has been in the software business for 25 years. Her diverse career has included positions in the public and private sectors, as well as in academia. She has worked in IT operations, as a developer, as development manager and as a product architect. She currently is establishing a practice advising customers about moving to agile software development and how to make best use of SOA investments.
Speaker - Lauren Cooney, Program Director, Community - CTO Office, Information Management, IBM
Social bookmarking installations often go from good to great to overwhelming. Although social bookmarking offers a rich potential for discovery and connecting it requires analysis and understanding of what is hidden in the mass of shared contributions. This session will show how to manage and make sense out of this flood of information.
Speaker - Thomas Vander Wal, Principal & Sr. Consultant, InfoCloud Solutions, Inc.
Enterprises continue to struggle with cost justifying investments in collaborative technologies such as social networking and unified communications. This is leading to the development of a new paradigm of integration of business applications and processes with communications and collaboration capabilities, enabling enterprises to create use cases that enhance business processes and solve business challenges. A new class of application platform provides gateway services, providing web services and application programming interfaces to communication and collaboration system. During this session we'll discuss the rise of communication enabled business processes and how enterprises can take advantage of these capabilities to improve the agility and responsiveness of their organization.
Moderator - Irwin Lazar, Principal Research Analyst and Program Director, Nemertes Research
Irwin Lazar is the principal analyst and program director for unified communications and collaboration at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. His background is in network operations, network engineering, voice-data convergence, and IP telephony. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, Web 2.0 initiatives, social networking, and collaboration.
Speaker - Dave LeClair, Director Unified Communications Market Development, Avaya
Dave LeClair Avaya Inc. Dave LeClair is Director, UC Market Development with responsibilities around Avaya?s UC strategy and interfacing with Avaya?s strategic partners. Prior to his current role Dave was Director R&D, UC Clients in Avaya?s Unified Communications Division. Dave has been responsible for R&D and business development for a variety of software products and solutions targeting enterprise mobility and UC. This includes soft clients including Avaya?s Soft Phones and Avaya one-X Communicator as well as Avaya?s Fixed Mobile Convergence products such as Avaya One-X Mobile. Prior to joining Avaya, Dave worked for Vibren Technologies, an NEC company, as VP of Engineering. Dave has also held senior management and engineering positions at NEC Computer Systems, Digital Equipment Corp., National Semiconductor, and Internet Appliance Network. He has over 18 years of experience developing mobile devices, software and services for products in the PC, Consumer Electronics and Communications industries. Avaya Inc. designs, builds and manages business communications applications for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. May 2008
Speaker - David Marshak, Senior Product Manager, Unified Communications and Collaboration (UC˛), IBM Software Group
Speaker - Denis Browne, Senior Vice President, Business User Imagineering, SAP
There are lots of vendors and tools now available to support Enterprise 2.0. But the complexity of enterprise applications, concerns about security, and the expectations of enterprise users (and their managers), dictate that collaborative and social networking tools need to be tailored for the enterprise environment. For example, typical enterprise users are acutely aware of the corporate hierarchy, and the UI should provide cues to inform and encourage them to collaborate with colleagues in a different department. Based on the findings of our own research, we will present ten design principles for integrating Web 2.0 technologies into enterprise applications.
Speaker - Dustin Beltramo, Architect, User Experience, Oracle Corporation
Community and collaboration pervade open source. It's no surprise therefore that there are a number of open source platforms which are not only capable of delivering Enterprise 2.0, but are delivering it with innovation, flexibility, and agility. This session covers several, including (but not limited to) Alfresco, Drupal, and Ringside Networks.
Moderator - John Eckman, Senior Director, Optaros Labs, Optaros
Bob Bickel is the CEO and one of the co-founders of Ringside Networks and sits on the Board. He helps with setting company strategy, sharing the vision of the future of social networking with others and getting market feedback to help set the proper direction for the company. He was an important part of the technology and business strategy and implementation at Bluestone Software and JBoss. Bob has helped advise a number of technology companies and currently sits on the Boards of Hyperic and Metaverse.
Although this session provides technical details it also offers a glimpse at the issues behind enterprise search for those less familiar with the subject. The challenge is to provide easy access to data and content employees need while still protecting sensitive information. Join us as we share best practices for delivering secure yet comprehensive results for leading search engines.
Speaker - Mark Bennett, Vice President, New Idea Engineering, Inc.
Speaker - Mike Kehoe, CEO, New Idea Engineering, Inc.
The internet is becoming programmable. Many sites are providing data access APIs as the Software As as A Service paradigm shift is taking place. Mashups have been around for years, but recently social networking sites have also joined the fray by opening up their own APIs. Facebook is one of the leaders of the movement. Having released their API in May of 2007, there are many thousands of Facebook applications in use today. Google countered with OpenSocial Project. We will discuss the internet as an application development platform in general, and look at how some of the leading social networking APIs work. We will then discuss how these concepts can be applied in the enterprise to enable better information sharing and collaboration.
Speaker - Jean Barmash, Director of Services, Alfresco
“Web 2.0 technologies represent a fundamentally new way to connect with customers and prospects and harness the collaborative power of employees.” —Forrester
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